Last updated: October 16, 2026
Seven-day refunds
You may request a refund of a ContentRyter subscription charge within seven calendar days of that charge. This window applies to monthly and annual subscription charges, including renewals. Contact info@contentryter.com within the window using the email address associated with your account.
Include the account email, charge date, and receipt or transaction reference, if available. A reason is welcome but is not required. Do not send full payment card details or your password. We may request information needed to identify the payment or verify that you are authorized to request its refund.
How refunds are returned
Approved refunds are returned to the original payment method through the payment provider. The time until the credit appears depends on the provider and your bank; we cannot guarantee a bank processing date. If a refund ends the paid subscription, the corresponding paid access and allowances end when the refund is processed. Export any content you need before requesting account closure.
After seven days
Charges outside the seven-day window are generally non-refundable, including unused time after cancellation. If you believe there is a billing error, duplicate charge, unauthorized charge, or a service problem, contact us so we can investigate. This policy does not limit any refund, cancellation, or other remedy required by applicable law.
UK consumer cancellation rights
Our seven-day policy is a voluntary refund offer and does not replace statutory rights. If you purchase as a UK consumer, you may have a legal right to cancel a distance contract within 14 days of entering it. The rules can differ for services and digital content, including where you expressly request early performance or consent to immediate supply. Merely agreeing to these terms does not waive a statutory right.
To exercise a statutory right, email info@contentryter.com with a clear statement that you wish to cancel before the applicable deadline. You may use the following wording, but it is not required:
To ContentRyter, info@contentryter.com: I give notice that I cancel my contract for the following service: [identify subscription]. Ordered on: [date]. Consumer name: [name]. Account email: [email]. Consumer address: [address]. Date: [date].
Where statutory cancellation applies, we will provide the refund required by law within the applicable legal deadline. Any lawful charge for services already supplied must meet the applicable requirements. Rights relating to faulty or misdescribed services or digital content are also unaffected. See UK government guidance on online selling.
Canceling a subscription
Email info@contentryter.com before your next renewal date with the subject “Cancel subscription” and your account email. Cancellation stops future renewals. Unless a refund ends access earlier, you retain paid access until the current billing period ends. Cancellation alone does not request a refund; mention both if you want both.
Removing content, closing a browser, or no longer using the service does not cancel a subscription. Contact us if you need help confirming your cancellation or renewal date.
Questions
For billing and cancellation support, email info@contentryter.com. Read our Terms of Service for the wider subscription terms.